Privacy Policy

At TPC Construction, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information when you use our services or interact with us.

1. Information We Collect:
   • We may collect personal information such as your name, email address, phone number, and address when you contact us or use our services.
   • We may also collect non-personal information such as demographic data, preferences, and usage patterns.
   • We use performance cookies to collect information about how visitors use our website, such as which pages they visit most often and whether they receive any error messages. This information helps us improve the performance and user experience of our website. These cookies do not collect information that identifies a visitor personally. All information these cookies collect is aggregated and therefore anonymous. We use this data to understand how our website is being used and to make improvements. Specifically, we may use Google Analytics, Calendly, Facebook, and Google Ads, which may use cookies to track user interactions. You can learn more about these privacy policies by visiting each website listed above and locating its privacy policy.
   • We use Calendly, a third-party scheduling tool, to facilitate appointment booking. When you schedule an appointment through our website using Calendly, you will be providing information directly to Calendly. Calendly's privacy policy will govern how they use and protect your data. We encourage you to review Calendly's privacy policy to understand their data handling practices. The information you provide to Calendly may include your name, email address, phone number, and the nature of your appointment. We may receive access to some of this information from Calendly in order to manage and fulfill your appointment requests.
2. SMS / Text Messaging:
   • When you provide your phone number and opt in through one of our forms, we collect your mobile number for the purpose of sending you SMS text messages, such as appointment reminders, scheduling updates, and account notifications, and, where you separately consent, marketing or promotional messages. Consent to receive SMS messages is not a condition of purchasing any goods or services.
   • Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance.
   • We do not sell your personal information. Mobile information collected for SMS messaging, including your opt-in and consent, will not be shared with any third parties or affiliates for their marketing or promotional purposes. We may share your Personal Data only with vendors who help us deliver the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages, and only as needed to provide that service.
   • We may disclose your Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. The above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. How We Use Your Information:
   • We use the information we collect to provide and improve our services, communicate with you, and customize your experience.
   • We may also use your information to send you promotional materials or offers, but you can opt out of receiving these communications at any time.
4. Disclosure of Information:
   • We may share your personal information with third-party service providers who assist us in operating our business and providing our services.
   • We may also disclose your information in response to legal requests or to comply with applicable laws and regulations.
5. Data Security:
   • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices:
   • You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us.
   • If you have any questions or concerns about our Privacy Policy or practices, please contact us.
7. Changes to This Policy:
   • We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

Terms and Conditions

1. Services Offered:
   • TPC Construction offers remodeling of kitchens, basements, roofing, decks, and more.
2. Payment and Pricing:
   • Prices for our services are provided upon request and may vary depending on the scope of work.
   • Payment terms will be agreed upon before the commencement of any project.
3. Scheduling and Cancellation:
   • We will work with you to schedule services at mutually convenient times.
   • Cancellations must be made at least 12 days in advance to avoid any cancellation fees.
4. Liability and Indemnification:
   • TPC Construction is not liable for any damages or injuries resulting from the use of our services.
   • By using our services, you agree to indemnify and hold us harmless from any claims, losses, or damages arising out of or related to your use of our services.
5. Governing Law:
   • These Terms and Conditions shall be governed by and construed in accordance with the laws of Michigan.
   • Any disputes arising out of or relating to these Terms and Conditions shall be resolved through arbitration in Grand Rapids, Michigan.

By using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.